WE'RE GENERAL ADJUSTERS Insurance Claims and Loss Management Services LEARN MORE WE'RE CONSULTAX Loss Adjusting and Surveying services in Africa GET A QUOTE WE'RE GENERAL ADJUSTERS Assessment, survey and claim adjustment services GET A QUOTE

Our Vision

To be the leading provider of quality Loss Adjusting and Surveying services in Africa.

Our Mission

To provide unequaled Insurance Claims and Loss Management Services to our customers, using the best technology, with integrity and efficiency in order to create wealth for the shareholders, reduce the impact of risks on the environment and provide equal opportunity for all.

General Adjusters 1998- 2022


General Adjusters Kenya Ltd was incorporated in Kenya in June 1998. We have since grown to be one of the major Loss Adjusting firms in Kenya and Uganda. Besides the head office in Nairobi, we have branch offices at Mombasa and Kisumu. In Uganda, we operate as General Adjusters Uganda Ltd.

Our operations are divided into two main departments, i.e. Loss Adjusting and Marine Departments. From these offices, General Adjusters also serves the East and Central African region taking up claim assignments in various countries including
Rwanda, Burundi, Southern Sudan, Ethiopia, Somalia and Tanzania. We are associates of Advanta Global Services.

Advanta, with headquarters in the United Kingdom and offices in many countries around the world, provide independent loss adjusting, forensic accounting, quantity surveying and risk engineering services. The association is aimed at providing high quality adjusting services to Insurers and Reinsurers around the East and Central African region.


Why Choose Us?

Integrity and Honesty

We seek to maintain the highest standards of transparency in our work. We embrace a culture of honesty, accountability and professional ethics.


We treat all information acquired in the course of our work with utmost secrecy.


For internal and external customers.


We seek to promote respect and unity of purpose amongst our employees. We encourage free flow of ideas and excitement for work.

Personal Development

The Company promotes professional growth and educational advancement for our employees.


We promote timely delivery of high quality services.

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    our team

    Meet our team

    George Karanja Macharia Managing Director

    George Macharia is a graduate of Nairobi University (BA L. Econ) and Bournemouth University in UK (MSc Loss Adjusting). He began his career in 1980 as a property valuer in the Government of Kenya involved in the valuation of land, buildings and assets. Read More

    Boniface M. NzingaDirector based at Nairobi Office

    Boniface Nzinga is a Bachelor of Commerce (Insurance) graduate of Nairobi University. He holds an Executive Masters in Business Administration (EMBA) from Jomo Kenyatta University of Agriculture and Technology (JKUAT). Read More

    Andrew O. OwuorDirector based at Mombasa Office

    After graduating from the University of Nairobi with a Bachelor of Commerce (Insurance) degree in 1992, Mr. Owuor joined GAB Robins where he trained as a Marine Cargo Surveyor. Read More

    Titus KiraguCountry Manager, based at Uganda Office

    Titus graduated from Kenya Polytechnic University College with a Higher Diploma in Electrical Engineering (Power Option) in 1998. Read More